In brief: This supplier feels that the largest single improvement provided by Velocity is the ability to better manage their inventories and complete reorders faster.
Their account manager, explains. “Velocity allows us to spot exceptions ten times faster than our old system. It lets us take a “snapshot” of every retail facility we serve across the country--at the store level--so we can instantly identify a low on-hand number or a high “phantom” number. For example, if there is a negative or erroneously high inventory count in the system, that product will not reorder. Because Velocity's exception-based reporting highlights these products for us, we can dig right into the data quickly and attack those numbers directly to determine specifically which SKU's and stores are problematic and then go in and provide a solution. And even though we have not added any new field sales staff, our service levels are much higher.”
This supplier now completes store-specific orders (SSO's or reorders) in about one quarter the time they once spent using their old spreadsheet process. “We are effectively correcting and adjusting retailers’ inventories every day and that has a huge impact on reorders and increased sales. With over thousands of stores, responsibility for more than 1500 SKU's and a field sales staff, there is just no way we could provide this level of service without the timely, store-level data and analysis tools that Velocity provides.”
Learn more about how to increase reorders through Velocity by contacting our sales team today. |